Effective Date: 5 December 2024
Welcome to Frontline Consulting Services. By engaging our services, you agree to comply with and be bound by these Terms and Conditions. Please review them carefully before using our services.
1. Definitions
- “Frontline Consulting Services”: Refers to our business providing bookkeeping, debt collection, training, and consulting services.
- “Services”: Refers to the professional services offered by us, as outlined in agreements or correspondence.
- “Client” or “You”: Refers to any individual or entity engaging with our services.
2. Scope of Services
Frontline Consulting Services provides:
- Bookkeeping: Tailored financial record management and reporting.
- Debt Collection: Professional and ethical recovery of outstanding balances.
- Training: Customized workshops on financial management and credit control.
- Consulting: Strategic advisory services tailored to your business needs.
Specific deliverables, timelines, and fees will be detailed in individual agreements.
3. Engagement Process
- Service engagement begins upon mutual agreement on the scope of work, fees, and terms.
- Clients must provide all required information and documents to facilitate efficient service delivery.
4. Fees and Payment Terms
- Fees for services are outlined in individual agreements or invoices.
- Payments are due as per the agreed terms. Late payments may incur additional charges or interest.
- Upfront payments or deposits may be required for certain services.
5. Client Responsibilities
- You agree to provide accurate and complete information necessary for the delivery of services.
- Failure to provide required information or timely cooperation may delay or impact the outcome of our services.
6. Confidentiality
- Both parties agree to keep all shared information confidential, unless disclosure is required by law.
- We use secure systems and take reasonable measures to protect client information.
7. Data and Records Management
- We will handle your financial data and records with the utmost care.
- Clients are responsible for retaining copies of all records provided to us. We are not liable for loss of documents after service delivery is completed.
8. Limitation of Liability
- Our services are provided on a best-effort basis. We make no guarantees regarding specific outcomes unless explicitly stated in agreements.
- Frontline Consulting Services is not liable for indirect or consequential losses resulting from the use of our services.
9. Termination of Services
- Either party may terminate the agreement with written notice, as per the terms of the individual agreement.
- Upon termination, any outstanding fees for completed work must be settled.
10. Third-Party Links and Services
- Frontline Consulting Services does not include third-party links or services on our website.
- Recommendations for external tools or services are provided as suggestions only, and clients engage with them at their discretion.
11. Amendments to Terms and Conditions
These Terms and Conditions may be updated from time to time. Updates will be communicated to existing clients where applicable, and the latest version will always be available on our website.
12. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Namibia. Any disputes will be resolved in the Magistrates Court for the district of Windhoek.
13. Contact Us
For inquiries regarding our services or these Terms and Conditions, please contact:
Email: info@frontline.com.na
By engaging our services, you confirm that you have read, understood, and agreed to these Terms and Conditions.